Welcome to Qalb Chai Café! These terms and conditions outline the rules and regulations for using our services, including our payment gateway and online transactions.
By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services. These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of Indian courts.
We strive to ensure our services are available at all times. However, we do not guarantee uninterrupted or error-free service due to unforeseen circumstances, including but not limited to, technical failures, maintenance activities, or third-party service interruptions.
All payments made through our payment gateway are subject to verification and acceptance. We comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure secure processing of your payment information. We reserve the right to cancel or refuse any transaction at our discretion if deemed necessary for fraud prevention or compliance reasons.
Once your order is placed and payment is confirmed, you will receive an order confirmation. Please review the details carefully and contact us immediately if any discrepancies are found. If an error occurs in the transaction, we will notify you and take appropriate steps to resolve it.
Orders can be canceled before preparation begins. Cancellations are subject to our Cancellation and Refund Policy, which outlines the terms under which refunds or cancellations may be processed.
We are committed to safeguarding your privacy. All personal data collected during your use of our services will be handled in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) if applicable. Please refer to our Privacy Policy for detailed information on how your data is collected, stored, and used.
All content, including logos, text, images, and designs, on Qalb Chai Café platforms is the property of Qalb Chai Café and is protected by copyright laws. Unauthorized use, reproduction, or distribution of our content is prohibited. All rights are reserved.
Qalb Chai Café is not responsible for any loss, damage, or inconvenience caused due to the unavailability of services, errors in transaction processing, or third-party services. Our liability is limited to the amount paid for the specific service or product that caused the issue.
In the event of a dispute, we encourage you to contact us at info@qalbchai.com for assistance. We are committed to resolving issues in a fair and timely manner. If the dispute cannot be resolved through informal means, the matter may be escalated to mediation or arbitration under applicable laws in India.
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and we recommend that you check this page regularly for updates. Continued use of our services after modifications constitutes your acceptance of the new terms.
If you have any questions or concerns regarding these terms, please contact us at info@qalbchai.com.